FAQ
How long does the playdough last?
Our homemade playdough is best enjoyed within 3–6 months when stored properly. Since it is handmade without commercial preservatives, its longevity can vary depending on storage and how often it is used. Avoid leaving it exposed to air for extended periods, as this can cause it to dry out.
Is the playdough safe for children?
Our playdough is handmade using simple kitchen ingredients: flour, salt, cream of tartar, coconut oil, and water.
While our playdough is made with carefully selected ingredients, it is not intended to be eaten. Adult supervision is recommended during play, especially when products include small accessories or sensory fillers, which may pose a choking hazard.
How long does it take to receive my order?
Our current processing time is approximately 3–5 business days.
Once your order ships, Ground shipping typically takes 5–7 business days depending on the destination.
Please keep in mind that shipping times are estimates and are controlled by the carrier once the package has been shipped.
What happens if my playdough develops crystals?
Occasionally, small crystals may develop on the surface of handmade playdough as moisture naturally changes over time. This can happen with homemade playdough and does not necessarily mean the playdough has gone bad.
Try kneading the playdough thoroughly to redistribute the moisture. If you notice an unusual smell, significant discoloration, or visible mold, discontinue use.
Can I customize the playdough color?
Custom playdough colors are available for bulk and party favor orders. Please visit our Party Favors page for more information.
Can I request a custom theme?
Yes! Custom themes are available for bulk and party favor orders. We love creating special themes for birthdays, celebrations, and events.
Please visit our Party Favors page to learn more.
Returns & Exchanges
Due to the nature of our handmade playdough and sensory products, all sales are final and we do not accept returns or exchanges.
If there is a problem with your order or you have any concerns, please email us at doughmazingisfun@gmail.com and we’ll be happy to help.